Privacy Policy

Effective Date: January 1, 2025

This SMS Privacy Policy explains how Avorify (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you register for and receive text (SMS/MMS) messages from us under our 10-Digit Long Code (10DLC) messaging program.

 “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

1. Scope

This policy applies specifically to information collected through our SMS/text messaging campaigns, including marketing, transactional, informational, and customer support messages sent via 10DLC.

2. Information We Collect

When you register for our SMS program, we may collect:

  • Mobile phone number
  • Opt-in consent records (date, time, source, and method of consent)
  • Message interaction data (delivery status, opt-outs, help requests)
  • Basic customer information you voluntarily provide via SMS (e.g., name, preferences)

We do not collect sensitive personal data (such as Social Security numbers, financial account details, or health information) via SMS.

3. How We Collect Information

We collect information when you:

Contact us for support via SMS

Opt in via web forms, keyword text-in, paper forms, or verbal consent

Interact with our SMS messages

4. How We Use Your Information

We use SMS-related information to:

Improve message relevance and program performance

Send messages you have opted in to receive

Provide updates, alerts, promotions, or customer service

Maintain compliance with 10DLC, carrier, and legal requirements

Track opt-in and opt-out status

5. Consent and Opt-In

By opting in to our SMS program, you expressly consent to receive text messages from Avorify at the phone number you provided.

  • Message frequency may vary
  • Consent is not a condition of purchase
  • Message and data rates may apply

We maintain verifiable records of your consent as required by carriers and applicable laws.

6. Opt-Out and Help

You may opt out at any time by replying:

  • STOP – to unsubscribe
  • HELP – to receive assistance

After opting out, you will no longer receive SMS messages unless you re-enroll.

7. Data Sharing and Disclosure

We do not sell or rent your mobile number.

We may share your information only with:

  • SMS platform providers and aggregators necessary to deliver messages
  • Service providers acting on our behalf under confidentiality obligations
  • Legal or regulatory authorities when required by law

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

8. Data Retention

We retain SMS-related data only as long as necessary to:

  • Operate the messaging program
  • Maintain compliance with 10DLC and legal requirements
  • Resolve disputes or enforce agreements

Consent and opt-in records may be retained for compliance and auditing purposes.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect SMS data from unauthorized access, disclosure, or misuse.

While we take security seriously, no system can be guaranteed 100% secure.

10. Children’s Privacy

Our SMS programs are not intended for individuals under the age of 13. We do not knowingly collect information from children via SMS.

11. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

Continued participation in our SMS program after changes indicates acceptance of the updated policy.

12. Contact Information

If you have questions about this SMS Privacy Policy or our messaging practices, contact us at:

Avorify
Email: info@avorify.com
Phone: +1 424-334-9317
Website: https://avorify.com

This policy is designed to align with U.S. carrier 10DLC requirements, TCPA guidelines, and industry best practices.